Refund policy

Maszfita – Refund Policy
Last updated: 2025

Returns
We want you to be 100% happy with your Maszfita purchase! If you are not fully satisfied, please email us at hello@maszfita.com.
You must contact us within 5 days of receiving your package to request a return or refund. Once your request is reviewed and approved, we will provide you with return instructions. For safety reasons, we can only accept unopened food products.

Customers are responsible for:
• Return shipping costs
• A restocking fee
Return claims cannot be made after the 5-day window from delivery.

Defects (if applicable)
If your product or packaging arrived damaged or defective, please do not consume it.
Email us within 5 days at hello@maszfita.com and include:
• Your order number
• A short description of the issue
• Clear photos
We will replace defective or damaged items at no cost to you. We may ask you to dispose of the item once the claim is confirmed.

Sale Items
All sale items are final sale and cannot be refunded.

Shipping (for returns)
If a return is approved, we will email you the required return instructions.

Customers are responsible for:
• Paying return shipping fees
• Ensuring secure packaging
• Using a trackable service for items valued over USD 45.00 (recommended)

Shipping fees are non-refundable. If a refund is issued, any prepaid return shipping and the restocking fee will be deducted.

Need help?
We are always here to assist you.
Email: hello@maszfita.com